Frequently Asked Questions
What services do you offer?
We offer many urgent care services including medical evaluations, sick visits, medication prescriptions (as needed), illness testing and treatment (including COVID-19), injury evaluation and management, minor procedures (including wound repair and abscess drainage), respiratory treatments, and sports physicals.
We also offer general health consultations and evaluations as well as anti-aging/longevity and wellness therapies including IV hydration/nutrients, peptide therapy, men's and women's hormone balancing, sexual health enhancement, and regenerative therapies (in-office only).
What do you specialize in?
Emily specializes in emergency & urgent care medicine (ages 6 months and older), integrative healthcare, and longevity/regenerative medicine.
What can't you treat?
If you believe you are having a medical emergency, DO NOT use this site to seek treatment. Please CALL 911 immediately for emergent medical assistance.
We do not treat patients less than 6 months old or individuals experiencing the following issues including (but not limited to):
-chest pain or chest pressure
-neurological changes, altered mental status, or stroke symptoms,
-acute respiratory issues requiring immediate oxygen therapy, acute shortness of breath
-open fractures or crush injuries
-uncontrolled bleeding
-head or neck trauma, or any acute traumatic injury caused by a significant mechanism (fall, car accident, high speed injury, etc.)
-complex lacerations, lacerations with tendon injuries, or complex wounds
-severe abdominal pain
-kidney stone without prior history
-low blood sugar (insulin induced)
-abnormal vaginal bleeding or pregnancy-related issues (we can treat morning sickness)
-new onset headache with no prior headache history (esp. age 50 and older)
-vision loss or acute vision changes
Where are you licensed to practice?
Emily is licensed as a Nurse Practitioner with independent practice in the state of Nevada. She is also licensed as a nurse practitioner in California. At this time, Emily is physically seeing patients in Nevada and is able to do telemedicine consultations for patients located in NV only. CA visitors and residents in the Tahoe area seeking treatment may travel to our location in Incline Village for evaluation and treatment. Emily does not travel into CA for mobile visits at this time. Emily also has prescriptive authority and licensing through both NV & CA boards of pharmacy as well as nationally through the DEA (for controlled substances).
What are the prices of your services?
The rates of our mobile visits, telemedicine consultations, and in-office treatments vary based on length of visit and/or type of procedure or service provided. Please visit the individual pages for prices or call the office for more information.
How long is a typical visit?
Visit times vary based on the patient's issues and services being rendered. Initial illness/injury visits are usually around 45-60 minutes. Follow-up visits may be shorter depending on what is being monitored. However, 45 minutes is allotted for each follow-up appointment. IV therapy appointments may run from 30-120 minutes depending on the volume and type of infusion. Regenerative therapies generally take a minimum of one hour. However, in-office visit times vary based on the treatment being rendered.
Do you take insurance?
We are a fee-for-service (cash only) practice and do not take insurance at this time. However, a detailed superbill (invoice) can be provided for you to submit to your insurance carrier for potential reimbursement based on the "out-of-network" rates (not guaranteed). We DO accept payment from HSA accounts.
We are unable to provide superbills for Medicare or Medicaid patients as Medicare and Medicaid do not allow reimbursement for cash services rendered by out-of-network providers if those services are covered in-network. Medicare patients must sign an ABN form prior to receiving services stating they understand they cannot seek reimbursement from Medicare for services rendered. Any attempt to seek reimbursement may be considered fraud and lead to loss of Medicare or Medicaid benefits.
How do I make an appointment?
You have several options! Please use the "book online" buttons located throughout the website, call or text (775) 347-3737 , or send an email to scheduling@restorativehealthnv.com.